Delivery was very fast and item worked as described! Before purchase read other user reviews here and also watched the tutorial provided many times, just to convince myself this is the one (and it fitted my budget $$$!) Online chat was also very fast, helpful and attentive! Had my doubts cleared and also helped with add on purchases after so I do not need to pay extra delivery charges.
Consider purchasing this machine because:
- NO MORE MANUAL SCOOPING!
- Not noisy
- Easy to clean & maintain
- Plug and play (make sure your wifi allows 2.4ghz connection)
- Mobile app is simple to understand and use
For owners with older/matured cats, this takes time for our furbabies to get use to. I took my time ( 1 week plus) to let my cat get use to the sound and smell of the automated litter before removing the old manual litter completely. Lucky he is old and a bit hard of hearing so the noise from the automated litter didn't bother him! Haha
A suggestion for this wonderful machine - please consider sending feedback to the manufacturer to install a small light inside. It can get dark and my old cat gets a bit scared.
Apart from that, this is a wonderful simple and helpful machine to have!
Thank you!