Shipping Policy

  1. Smartpaw partnered with 3rd party professional logistics company like Ninjavan, Simplypost & Roadbull.
  2. Your parcel will be delivered in 1-2 working days.
  3. We do have cases whereby the customer is looking for a same-day delivery or self-collection as they need the item urgently. For this kind of cases do approach us via Live chat/email/ call us, we will try to find a solution for you.
  4. Shipping will be $5 for local shipping.
  5. If your total cart hits $60, shipping will be free.
  6. International Delivery (Express) : DHL, SF Express, TNT Express, Fedex
  7. International Shipping Charges please refer to the website when checking out.